Shipping Info

DOMESTIC SHIPPING POLICY

SHIPMENT PROCESSING TIME
All orders are processed within 2-3 business days. Orders are not shipped on Sundays or Indian holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES
Shipping across India is free of cost. Deliveries are typically made within 7-8 working days. However, delays may occur due to courier operational issues or unforeseen circumstances.

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
Onsmile.shop does not ship to APO/FPO/DPO addresses.

SHIPMENT CONFIRMATION AND ORDER TRACKING
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking information will be active within 24 hours.

DAMAGES
Onsmile.shop is not liable for any products that are damaged or lost during shipping. If you receive your order damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY
We currently do not ship outside India.